fg773 Privacy Policy

This Privacy Policy ("Policy") describes how fg773 ("fg773", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from users ("Player", "User", "you") of the fg773 website, mobile application, and all associated services (collectively, the "Platform"). This Policy forms part of our Terms & Conditions and should be read alongside them.

By registering an account on fg773 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the fg773 Platform.

fg773 is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

1 Who We Are

fg773 is an online gaming platform operated for the benefit of Filipino players across the Philippines, including Metro Manila (Makati, Quezon City, Pasig, Taguig), Cebu, Davao, and all other regions. fg773 acts as the data controller in respect of personal data collected through the Platform.

As data controller, fg773 determines the purposes and means of processing your personal data. We are responsible for ensuring that your data is handled lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

2 Personal Data We Collect

fg773 collects the following categories of personal data from players and prospective players:

fg773 does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) unless strictly required for regulatory compliance purposes, in which case we will seek your explicit consent.

3 How We Collect Your Data

fg773 collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the fg773 Platform, including through cookies, web beacons, pixel tags, and server logs. See Section 7 for more detail on cookies.
• Third-Party Sources: Data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud prevention services, and analytics partners, where permitted by law.
• Publicly Available Sources: In limited circumstances, fg773 may supplement your profile with data from publicly available sources for fraud prevention or regulatory compliance purposes.

4 How We Use Your Personal Data

fg773 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your fg773 player account, including processing your registration, verifying your identity, and managing your account settings.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate transaction records.
• Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, and other prohibited conduct on the fg773 Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our live chat and email support channels.
• Responsible Gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the fg773 Platform.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with your use of the fg773 Platform.

5 Legal Basis for Processing

fg773 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing that is necessary to perform our contract with you — specifically, to operate your fg773 account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing required to comply with our legal and regulatory obligations, including AML compliance, PAGCOR reporting, tax obligations, and responses to lawful requests from government authorities.
• Legitimate Interests: Processing carried out for fg773's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily in relation to marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Personal Data

fg773 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify your identity and confirm that you meet the 21+ age requirement.
• Fraud Prevention Services: Specialist fraud detection and prevention providers who assist fg773 in identifying and investigating suspicious activity on the Platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where fg773 is legally required or permitted to disclose personal data in connection with a criminal investigation or legal proceeding.
• Analytics and Technology Providers: Service providers who assist fg773 in operating, maintaining, and improving the Platform, subject to strict contractual data processing agreements.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by fg773, subject to professional confidentiality obligations.

fg773 does not transfer your personal data outside the Philippines except where strictly necessary for the operation of the Platform and subject to appropriate safeguards ensuring an equivalent level of data protection.

7 Cookies & Tracking Technologies

fg773 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. A cookie is a small text file placed on your device when you visit the fg773 website or use the fg773 app.

fg773 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and previously entered information, to provide a more personalised experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the fg773 Platform — such as which pages are visited most frequently and how long sessions last — to help us improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of fg773 marketing campaigns. These are only placed with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fg773 Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

8 Data Retention

fg773 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with fg773, and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC Documentation: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a specific regulatory obligation or legal proceeding.
• Support Communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymised within thirty (30) days.
• Technical and Usage Data: Retained in aggregated, anonymised form for analytical purposes. Identifiable technical data is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, fg773 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

9 Data Security

fg773 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the fg773 Platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Server Infrastructure: fg773 servers are hosted in secure, access-controlled data centres with physical and logical security controls.
• Access Controls: Access to personal data within fg773 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training.
• Two-Factor Authentication: fg773 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: fg773 conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in our systems.
• Incident Response: fg773 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by fg773:

• Right to Be Informed: The right to be informed about how fg773 collects and uses your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data fg773 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data fg773 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fg773's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on fg773's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe fg773 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact fg773's Data Protection Officer using the contact details in Section 13. fg773 will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy

The fg773 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. fg773 does not knowingly collect personal data from individuals under the age of 21.

If fg773 becomes aware that personal data has been collected from a person under 21, we will immediately close the associated account, forfeit any balances in accordance with our Terms & Conditions, and securely delete all personal data associated with that account.

If you are a parent or guardian and believe that your child has registered on the fg773 Platform, please contact us immediately at the details provided in Section 13 so that we can take prompt action.

12 Changes to This Privacy Policy

fg773 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the fg773 Platform. The date of the most recent revision is always displayed at the top of this page.

Where changes are material — meaning they significantly affect your rights or how we process your personal data — fg773 will provide advance notice by posting a prominent notice on the Platform and, where practicable, by sending an email notification to registered players.

Your continued use of the fg773 Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the revised Policy, you should cease using the Platform and may request closure of your account.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or fg773's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available within the fg773 Platform after logging in to your account, 24 hours a day, 7 days a week.
• FAQ: Visit our FAQ page for answers to common questions about your account and our services.

If you are not satisfied with fg773's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through their official channels.

fg773 is committed to resolving all data privacy concerns promptly and transparently. We aim to respond to all written enquiries within fifteen (15) business days of receipt.